Return & Refund Policy
Re-stocking fees apply up to 30% of the product cost.
Please allow up to 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Used Furniture is sold “As-Is” and is not eligible for a return.
Wholesale Office Furniture will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in the original packaging, and in the condition, they were received or they may not be eligible for a refund. Negligence does not qualify under the warranty procedures and is ineligible for return or replacement. Wholesale Office Furniture cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected upon return.
Custom orders are ineligible for returns after 72 business hours after the order has been placed.